Frequently Asked Questions
Q. Are all the wood handles and other wood products handmade?
A. Yes.
Q. Can the size of the wood handles and other wood products have slight variations?
A. Yes. This is because each is handmade.
Q. Will each handle have the same design as seen on the website?
A. Yes, but they are all handmade so there will be slight shape and design placement variations.
Q. Will the wood grain be exactly as seen on the website?
A. No. Each handle or other wood piece will be uniquely different due to variations in each piece of wood. However,
when selecting a "grainy" wood type, we select wood with prominent grain.
Q. May I select a wood type which is not shown on the website?
A. Yes. This depends on availability of wood and agreeing on price if more costly than those shown on the website.
In this case we will confirm price with you before beginning.
Q. How do we request a different wood type not seen on the website?
A. Use the CONTACT page to make the request. We will get back to you.
Q. How long will it take before my order is shipped?
A. Generally two weeks as most items are made-to-order. Some of the determining factors are availability of hardware,
wood type and drying time for the finish. Drying time depends on wood type and climate.
Q. How can I order an item I see on this web site?
A. Use the CONTACT page to make the request. We will get back to you.